e-commerce security is of utmost importance if you are into the business of same.
A lot of customers visit e-commerce websites for multiple purposes like shopping, product comparisons, product buying etc.
Within this process, a lot of information is updated by customers on such websites.
Multiple details like customer’s name, address, financial details are present on such sites.
Thus, it becomes an easy target for hackers to exploit such information.
Such hacking attacks not only cost the business owners in terms of money and goodwill but also raises serious
questions on the security of the platform.
Let us discuss some of the questions related to e-commerce security.
Security in e-commerce refers to every step taken in order to ensure the protection of information or digital footprints that a customer leaves on such websites.
With e-commerce business on the rise, a lot of customers on daily basis visit such websites and leave a certain amount of information on such sites.
Security on such platforms are needed in order to protect the sensitive information and safeguard it.
Some of the key security threats every e-commerce business owner should be aware about are as under:
Many times hackers attempt fraud payments on such platforms that costs business a lot.
Not only this but hackers many times put a fake refund request too on such platform.
Many times ecommerce platforms use email services to boost sales, but at the same time is used for spamming too.
Spam emails are non-verified emails and hackers can use this method to fetch useful information.
Moreover, it not only affects your website performance but also affects website security too.
Ransomware attacks are on the rise now a day with more and more businesses becoming online.
Majority of time it happens as the victim agrees to pay.
Ransomware attacks are the type of attacks where the access of owner is blocked until they pay a certain amount of money to the attacker.
Majority times the targets are MSP as whole of clients can be infected with just one MSP.
Within this type of attack the victims are often sent email with a fake image of their website as an evidence.
Such threats force users to click on a certain link. On clicking to this link the information like login credentials are leaked to attacker.
Bots are automated software’s that are used to perform specific tasks.
Some bots like WebCrawler’s are used to know the rankings of websites.
However, cyber criminals can use such technology to damage the e-commerce website by only creating bots that are focused on prices of products only.
These bots alter the prices of your best products and thus can alter the sales performance too.
Within this attack the admin panel of the website is attacked.
The sole purpose here is to gain access to the password of the admin level.
Attackers use every possible type of combination in an attempt to break in and fetch passwords for the admin level.
In such cases, frequent password changes are advised.
Within this type of attack, your website content is targeted and is changed in an attempt to divert the traffic to a competitive website or hurt the reputation of the company.
In such attacks, eavesdrop technique is used.
Here in the conversation between two persons is being heard or recorded.
Attackers are able to do so if there is availability of any vulnerable Wi-Fi or network.
Here the target is the database of your platform.
It is attacked by placing a malicious code in the database that will give control to the attacker.
With such malicious codes injected attackers can now alter, read or even delete the data all by themselves.
Herein the fake version of your original website is created and the presence of such fake website creates confusion among customers.
This not only will affect the reputation of your website but will also create a negative impression too thus costing goodwill of the company.
Below mentioned key strategies can assist in protecting e-commerce security:
HTTPS protocol assist users in ensuring security over public networks like Wi-Fi.
It is encrypted.
Parallel to this protocol use of SSL certificates also ensuring security. This is mainly helpful in situations like in transit data during the process.
Among other threats like malware and phishing attacks, human error is also a cause of concern.
Minimize the data errors by taking periodic backup of the data collected on your website.
This does not mean that a professional has to look at each performed transaction.
Instead, use alerts if there is a mismatch between the billing address and shipping address or setting alerts for any suspicious movement in transactions.
Security issues in e-commerce website has to be the priority of every owner. The e-commerce security not only improves the security for your platform but also for your customers. Above mentioned are some key attacks that every e-commerce business owner should look for.