Digital Disruption In Banking

Digital transformation is changing every industry, and unsurprisingly, banking is at the forefront of this trend. Banks need to improve the customer experience, increase operational efficiency and respond faster to changing business environments.

The first key trend is mobile: mobile is not just a form factor, it is a different experience. This holds especially true in India, which has 77% of urban users and 92% of rural users who consider mobile as the primary device for accessing the Internet, largely driven by availability and affordability of smartphones.

Mobile financial services are becoming more context-aware and going beyond replacing the basics you can do on a web site. While the mobile, financial services customer experience has been cumbersome and time-consuming with passwords, codes and security questions, advances in context-aware computing will enable the mobile customer experience to be on par with other mobile experiences. Budding context-enriched services are predicted to use situational and environmental information about the user’s presence, social attributes, location, etc. to foresee end users’ immediate requirements. Rising demand to augment productivity and collaboration is likely to propel context aware computing market share over the next seven years.

25 thoughts on “Digital Disruption In Banking”

  1. you are truly a just right webmaster. The site loading speed is incredible. It kind of feels that you’re doing any distinctive trick. In addition, The contents are masterwork. you have done a great activity in this matter!

  2. I don’t think the title of your article matches the content lol. Just kidding, mainly because I had some doubts after reading the article.

  3. Thank you for your sharing. I am worried that I lack creative ideas. It is your article that makes me full of hope. Thank you. But, I have a question, can you help me?

  4. I’ve read a few just right stuff here. Definitely value bookmarking for revisiting. I surprise how a lot effort you set to make this sort of great informative site.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top