With technology and business going side by side, managing both efficiently is the need of the hour.
However, business operations need to be protected with the help of technology, and it can only be done with the help of proper teams and their efficient management.
Let us answer some basic questions related to the same.
The security operations center is a centralized unit that is trusted with protecting and improving the organization's security.
It can be said that this is the first line of defense of any organization.
A security operation center (SOC) framework is implemented by the organization wherein the roadmap for the smooth functioning of SOC is updated.
Thus, this framework assists organizations in tracking, recording, and managing the organization's security events, so that evaluation could be done.
With businesses shifting their approach to online platforms, businesses remain prone to many cyber-attacks.
An efficient security operation center thus assists organizations in being prepared for any cyber-attack.
With SOC being implemented in an organization, it assists users in improving the threat management system, adhering to regulatory compliance, and presenting a centralized view of every security function being implemented in the organization.
Also Read: Endpoint Security vs. Antivirus: Know the Difference
Some of the Global Security Operations Center best practices that every organization needs to follow are discussed below
Having complete information about the working of the SOC is very important.
Users should understand that when they talk about SOC, they are talking about the whole organization, and any issues related to the same cannot be taken care by IT help desks.
Since the SOC takes care of your whole IT infrastructure, a user will need employees with multiple skill sets.
Assembling a good team will ensure that every task is efficiently being done.
Moreover, the newly appointed team needs to be provided with adequate training too.
Better tools will provide better results to the users.
Since SOC works on an organizational level, a user will need more than one tool to support its proper functioning.
Some examples of the tools that a user might need are:
Tools for the firewall.
Endpoint protection tools.
Data monitoring tools.
Having accurate visibility of your network works as an effective way of troubleshooting technical complications.
The appointed team should be aware of the system details and its priorities and know who should be provided with access.
Users need to ensure that the devices they have used are by the application needs.
Users should properly evaluate the devices that they are going to implement for the system.
This step might take longer because it is crucial as wrong evaluation may affect the cost and affect overall performance.
Users should cover every detail related to the infrastructure.
Users should take into consideration endpoint security too.
Devices that are not according to the need of the system can complicate overall performance.
Having a rapid action team will assist organizations in countering threats at the earliest.
An incident response team is essential while building a successful SOC.
An incident response team is efficient in handling any security-related threats within a network, and it simultaneously will provide the action plan for troubleshooting such incidents.
Since SOC includes complete organization, therefore an incident response team acts as a bridge between every department.
Every team has to work together to optimize the SOC functioning.
Detection teams will provide information on detection, the monitoring team will provide data related to real-time threats, and teams that are into protection will provide data related to security.
Teams have to be efficient in providing data and making sense out of it.
SOC will collect massive data, and thus more events will be produced.
Thus teams have to be quick and accurate when it comes to evaluation and defending the network.
Whether a minor snag or slight error, a user should always check such incidents.
This will assist technical teams to be updated and improve their response time too.
If there has been an error, security teams could research its whereabouts and ensure that the same is not repeated.
Conclusion
With the majority of business being done online, it has become prone to many cyber-attacks. An efficient security operation center will assist the user in tackling these attacks. Above mentioned steps will guide users in forming an efficient security operation center.
Also Read: List of 10 Help Desk Management Best Practices: You Should Be Aware Of
